KarLink Connecting Service, Technicians, and Parts

Help your dealership work more efficiently.

Cloud Based

No new equipment to buy!

KarLink runs in the cloud, so there’s no need to use resources on your local network. Your transactions are stored securely in a cloud-based app that works independently of any DMS.

Deliver Transparency

Everything you need to improve transparency across your fixed operations.

From creating parts requisitions to tracking back orders, KarLink helps your team stay aligned every step of the way.

Service Requisitions

Easily communicate with your customers about the cost of parts and labor for their service visit. It’s a fast, efficient way to create parts and labor requisitions that can be printed or downloaded as a PDF.

Appointment Requisitions

Your service receptionist can easily create appointment reqs as they set service appointments for your customers. These reqs can be tracked as the parts department processes the order.

Recon Requisitions

The used car recon department can easily create parts and labor requisitions, that can be instantly tracked and approved by your used car manager.

Express Requisitions

Have an express lube department? Process orders quickly so it can to be as fast and efficent department as possible.

Shop Supplies

A convenient way to process and track orders for the shop supplies technicians need for specific repairs. (Feature coming soon)

Radio/Cluster

Track orders on radios, clusters, displays, or specific modules. Never lose track of how long it's been on the shelf or when a core may need to be returned.

Hybrid/EV

A great way to track orderes on Hybrid/EV battery packs.

Back Orders

An easy way for the parts department to communicate any and all information concerning back orders on parts.

Heavy Cores

Need to know whether a heavy core has been handed out to a technician? KarLink also helps you track when the core has been returned, so your team can process core returns quickly. (Feature coming soon)

Users

Admins can easily add or remove users in KarLink and assign access based on each person’s role at your dealership.

Labor Grid

Service admins can easily manage labor rates, whether for customer-pay work, fleet accounts, or service contracts.

Parts Matrix

Parts admins can control pricing based on the type of customer the requisition is being created for.

Emails

Transactional emails keep your team informed about important KarLink activity, from a Hybrid/EV battery delivery to a back-ordered part that has been successfully sourced.

Notifications

Receive notifications within KarLink when important tasks are completed, from requisitions being finished or approved to back-order information being updated by the parts department.

ernesto

I created KarLink to bring what I've learned with nearly 30 years of experience in fixed operations.

Before KarLink, parts requests were getting lost between service and the parts counter. Now everything is tracked and our technicians get what they need faster.

Ernesto Ostorga

CEO Karlink, LLC ™

Learn

Helpful Resources

Here you’ll find the latest news about KarLink, along with tutorials and how-to videos. For the full library of resources, visit Screen Ink

A Fresh Set of KarLink Updates

A Fresh Set of KarLink Updates

KarLink’s latest update brings a better PDF experience, a smoother add-parts flow, easier-to-read notifications, helpful UI cleanups, important new policy pages, and a preview of an upcoming customer share feature.

Ernesto Ostorga
VIN Verified:

VIN Verified:

How KarLink Scrubs VINs for Cleaner Parts Requests by Using the DOT NHTSA VIN Decoder (And Why It Matters to You) Every vehicle that rolls into your service drive carries a 17-character VIN. Most of the time it looks like this: 1FTFW1E50PFA12345 To a human, that’s a headache. To KarLink, that’s a structured code regulated […]

Ernesto Ostorga
KarLink

KarLink

KarLink is my new web app, developed over the last couple of years. I created it as a tool for use in the fixed operations side of an auto dealership. It’s a tool that creates a transparent communications environment between those that work in fixed operations, from Service Advisors, to Technicians, to Parts Consultants, and […]

Ernesto Ostorga

Need support?

We’re here to help

Once you create your account, you’ll have access to help files, videos, and PDF downloads to support every KarLink process. You can even share those resources with your team. And when you need it, help is only a phone call away.

Get in touch

Questions about KarLink? Interested in a personal demo? Send us a message and we’ll get back to you as soon as we can.

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Pricing that fits your dealership.

Starter

$99 /mo

The right tools to get started.

  • Cloud Based Access

  • Unlimited Users

  • Appointment Requisitions

  • Radio/Cluster Orders

  • Hybrid/EV Orders

  • Back Orders on Parts

  • Help Section with How To Videos

All In

$299 /mo

Go all in and access all tools.

  • Everything in Starter Plan

  • Requisitions Dashboard

  • Service Requisitions

  • Recon Requisitions

  • Express Requisitions

  • Non OE Parts

  • Heavy Cores

  • Labor Grid

  • Parts Matrix

  • ... And So Much More